Cayzu Help Desk Support



How to change my end-users password

Updated: 07/19/2018
Article #: 264


As a best practice, it's always recommended that your Cayzu password is unique to Cayzu (not used for any other vendor) and that it contains a minimum of 8 characters, with capital letters, numbers and symbols.

 

To change your end-user's password follow these steps:

 

1. Navigate to your end-user portal (from the agent portal - Click End-User Portal from the left menu)

example: yourcompany.cayzu.com or helpdesk.yourcompany.com

2. Click Sign In from the top right side of the screen.

3. Click Forgot Password and enter in your end-users email and Click Send Link.

 

 

 

4. An email containing a password reset URL will now be sent directly to your end-user.

5. All set

 

 

 

Want more information on Cayzu Help Desk.  Visit www.cayzu.com

 

 







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