How to change my end-users password
Updated: 12/07/2021
Article #: 264
As a best practice, it's always recommended that your Cayzu password is unique to Cayzu (not used for any other vendor) and that it contains a minimum of 6 characters, with capital letters, numbers and symbols.
To change your end-user's password follow these steps:
1. Navigate to your End-User Portal (from the agent portal - Click End-User Portal from the left menu)
example: yourcompany.cayzu.com or helpdesk.yourcompany.com
2. Click Sign In from the top right side of the screen.
3. Click Forgot Password and enter in your end-users email and Click Send Link.
4. An email containing a password reset URL will now be sent directly to your end-user.
5. All set
Want more information on Cayzu Help Desk. Visit https://www.cayzu.com
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