Cayzu Help Desk Support

How do I link my Twitter account to Cayzu?

Updated: 02/08/2018
Article #: 192

Cayzu Help Desk allows you to integrate with your Twitter account to seamlessly be able to answer your customer's tweets or Direct Messages (DMs) directly from Cayzu Help Desk instead of having to log in to Twitter. 
To set up the Twitter integration, follow these steps:

Step 1. Log in to your Cayzu portal with an administrative log in 
Step 2. Click Admin (left menu)

Step 3. From the left side menu, Click Social Integration 

Step 4. Click Link Twitter Account and then Click Add Twitter Account 

Step 5. Now log in to Twitter with your credentials and allow Cayzu to have access to your Twitter Account. 

Step 6. Follow the on-screen instructions and Click Save. 

Step 7.  Cayzu will now have access to your Twitter Account.  To test it post a message to your Twitter account using a different Twitter account 

Want to know more about Cayzu Help Desk? Checkout 

Rate this FAQ:
Rating: 0.00 / Votes: 0