Cayzu Help Desk Support



My emails are not being converted into tickets (office365 alias) ?

Updated: 04/24/2019
Article #: 102


This problem happens with Office365 alias forwarding/distribution lists as they are lacking a sender field, or more specifically an empty return-path.

Please review this article http://www.jaytag.co.uk/office365-distribution-list-blank-return-path/ for instructions on how to solve this.

 

Want more information on Cayzu Help Desk, visit: www.cayzu.com 







Rate this FAQ:
Rating: 0.00 / Votes: 0