Can I import assets into Cayzu ?

Updated: 11/21/2019
Article #: 245

Yes, you can import your assets into Cayzu Help Desk at no extra charge.  


To import your assets please follow these steps: 


1. Download our excel template here

2. Fill in your assets in the excel and then email the file to 



Guidelines/Important notes: 

1. Asset Category Name: This is the name of the Asset Category that you've set up in your Cayzu Help Desk account.

2. Contact EMail That Asset Belongs to: If the asset being imported is associated to a specific user, provide their email address.  If this is a company asset, leave this blank.

3. Company Domain: This is the email domain for the company that the asset belongs to.

4. Custom Field Value Name 1, 2, 3 etc.. : These are the fields associated with your asset category.   Example of associated fields:





Want more information on Cayzu Help Desk.  Visit


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