Cayzu Help Desk Support

How do I add live chat and calling in my end-user customer portal with Skype?

Updated: 11/10/2017
Article #: 83

To add live chat and Skype calling to your end-user portal, follow these steps:

Step 1. Log in to your Cayzu help desk portal with an administrative account  

Step 2. Click on Sprocket (Gear)

Step 3. Click on App Integration

Step 4. Click ON next to Skype

Step 5. Specify your Skype Name, and if you want to except Call and Chat and click update

Now in your end-user portal, your customers will have an option to contact you via Skype.



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