Cayzu Help Desk Support



How does SurveyMonkey Integration work?

Created: 11/10/2017
Article #: 51


Once you enable the SurveyMonkey integration, you can choose which survey you want to send. Once the agent or the customer resolves a ticket, a link will be included in the final reply to the customer asking them to complete the survey.

Here is an example of what the email would contain:

 

SurveyMonkey Email

 

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