Cayzu Help Desk Support

How does SurveyMonkey Integration work?

Updated: 11/10/2017
Article #: 51

Once you enable the SurveyMonkey integration, you can choose which survey you want to send. Once the agent or the customer resolves a ticket, a link will be included in the final reply to the customer asking them to complete the survey.

Here is an example of what the email would contain:


SurveyMonkey Email


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