Cayzu Help Desk Support



Can I export ticket data from Cayzu ?

Updated: 11/10/2017
Article #: 196


Yes, Cayzu allows you to export ticket data (including custom fields) into Excel or CSV.

 

To export ticket data, follow these steps:

 

Step 1. Log in to Cayzu Help Desk as an agent

 

Step 2. Click Tickets from the top menu

 

Step 3. Select one or many tickets from the ticket grid 

 

Step 4. Click Export from the sub menu

 

Step 5. Select the data range, CSV/Excel & other ticket criteria and Click Export

 

Step 6. The system will now start the export process for you and email you when the report is available.

 

 

Want more information on Cayzu Help Desk? Visit www.cayzu.com







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