Cayzu Help Desk Support

Can I export ticket data from Cayzu ?

Updated: 11/10/2017
Article #: 196

Yes, Cayzu allows you to export ticket data (including custom fields) into Excel or CSV.


To export ticket data, follow these steps:


Step 1. Log in to Cayzu Help Desk as an agent


Step 2. Click Tickets from the top menu


Step 3. Select one or many tickets from the ticket grid 


Step 4. Click Export from the sub menu


Step 5. Select the data range, CSV/Excel & other ticket criteria and Click Export


Step 6. The system will now start the export process for you and email you when the report is available.



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