How can I define Business or Calendar Hours in my helpdesk portal?
Updated: 10/12/2022
Article #: 9
To define Business, specific hours, or Calendar Hours (24/7) in your Help Desk portal follow these steps:
1. Log in to your Cayzu Help Desk account with an administrative account
2. Click Admin gear (left menu) to access the Admin section
3. Click Business Rules & SLA
4. Now Click Add new Business Hours/Calendar Hours or Click a policy to edit it.
Want more information on Cayzu Help Desk, visit: https://www.cayzu.com
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