How can I add Survey Monkey Integration into Cayzu Help Desk?

Updated: 11/21/2019
Article #: 52

To setup the SurveyMonkey Integration, please follow these steps:

Step 1. Log in to your Cayzu helpdesk account with an administrative account  

Step 2. Click Admin (left menu)

Step 3. Click on App Integration

Step 4. Click on Enable next to SurveyMonkey.

Step 5. You will be prompted for your SurveyMonkey Username and password.

Step 6. Once you have approved the integration, Cayzu will list all the available surveys.

Note: Only surveys where the collector in SurveyMonkey is categorized as a Web Link will appear.

Step 7. Please select the Survey you would like to send.

Step 8. Please select the Collector you would like to use.

Step 9. Please specify the text that will appear above the survey link.

Step 10. Click Update and you should be all set.

Note: To see how SurveyMonkey Integration works, please see this FAQ.



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