How do I view all Resolved / Closed tickets?
Updated: 09/14/2022
Article #: 342
On your main ticket grid, you will see a view called "Recently Solved Tickets".
This will hold the last 14 days of Resolved/Closed tickets.
To see all Resolved/Closed tickets, follow this FAQ:
1-Log in to your help desk
2-Click Reports
3-Choose the Tickets report (left sub menu)
4-Under Status, choose Resolved and then run the report.
Want more information on Cayzu Help Desk? Visit www.cayzu.com
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