Cayzu allows you to extend your reporting capabilities by using our API to connect your helpdesk's data into Microsoft Power BI's visualization tool.

Let's use a real life scenario.  For example, let's say that you want to receive all resolved tickets for last 90 days and push that into Power BI:

You'd first use the following API call:

http://api.cayzu.com/api/Support_Ticket/ResolvedByAll?pageNumber=1&pageSize=10&daysFromNow=90&Token=YourToken

After receiving that data, you will need to push that into Power BI by following the next steps: 

1. In Power BI select Get data -> Web:

2. Select 'Basic' and in URL field enter API command

3. You will now see all data for the tickets:

4. Done

Want more information on Cayzu Help Desk? Visit www.cayzu.com