Google's SSO integration into your Cayzu's end-user portal allows your users to automatically log in using their Google account, saving them the time from having to remember another password.
NOTE: Before following the below steps, contact support@cayzu.com with the URL of your end-user portal as it's required for us to add it to Google's allowed list for authorization. By default, your URL will be: yourcompany.cayzu.com. Keep in mind that you can also customize this URL, and use a vanity URL like: support.yourcompany.com. If you would like to use a Vanity Domain (support.yourcompany.com, help.yourcompany.com etc..) please ensure that this is set up PRIOR to emailing support@cayzu.com.
1. Open the Google Admin area
2. Click Apps -> Web And Mobile Apps -> Add App -> Add Custom SAML app”:
3. Set name of the application and press "Continue":
3.Click “Continue” yet one time:
4. Setup Service Provider Details
Note:
ACS URL: https://xxxxxx.cayzu.com/Account/SamlSsoLoginRespond
(instead of "xxxxxx.cayzu.com" use your end-user portal address)
7. We have to setup next mapping:
8. Select “On for everyone” and save changes
10. Open Cayzu Agent portal, Admin -> Single Sign On (End-User) -> Select your brand (if more than 1 exists)
SAML Login URL: paste value of “SSO URL” field from Step 3
Remote Logout URL: https://www.google.com/accounts/Logout?continue=https://appengine.google.com/_ah/logout?continue=URL
- where URL is your End-User portal address or any other link you want to be redirected.
Security Certificate: paste content of the certificate you downloaded in the Step 3
SAML Identifier: paste value of the “Entity ID” from Step 4
11.Save the data
12. You should be all set!
Want more information on Cayzu Helpdesk, visit: https://www.cayzu.com
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