How to integrate with Zoho Assist

Updated: 09/14/2022
Article #: 322


Integrating Zoho Assist with Cayzu Help Desk allows you to easily and quickly send a remote support link within a ticket.

 

To integrate Zoho Assist follow these steps:

 

 

1. Sign into Zoho Assist

 

2. Click "Add Client ID"

 

3. For the Client Domain, use: cayzu.com

 

4. For Authorized redirect URLs, use:  https://portal.cayzu.com/Integration/ZohoAssist

 

5. Copy the Client ID and Client Secret

 

6. Now log in to Cayzu Help desk with an administrative account.

 

7. Click Admin (Left menu), Click App Integration and then Turn ON Zoho Assist 

 

8. Enter in your Client ID and Client Secret and Click Save

 

9. Now Click Tickets (left menu) and select any ticket

 

10. Click on the newly added Zoho Icon which will ask you to sign in

 

11. Once complete, you'll be able to use the integration by Clicking on the icon from within the single ticket screen.

 

 

Want more information about Cayzu Help Desk? Visit https://www.cayzu.com







Rate this Topic:
Rating: 5.00 / Votes: 3