When setting up SSO within Cayzu, you will given a Permanent Link that can be used for the agent portal to avoid having to fill out the Domain, SSO type and SSO name before authenticating the login through SSO : 

For certain situations, like if your help desk allows you to log in through both SSO and the regular sign in mechanism, you might want to create a URL link to avoid having to spend the extra time filling out the pre-entry questions.

To create a URL link to avoid the pre-entry questions, follow these steps: 

1. Set up SSO for the agent portal

2. After successfully setting up SSO, you'd follow this this standard: 

For example, if you are using SIMPLE SSO and your domain name is abc.cayzu.com , you would give them the following URL to log into:

https://portal.cayzu.com/Account/SsoDomain?returnUrl=%2FSupport&domain=abc&type=simple

If you were using SAML and your domain was abc.cayzu.com, you would provide them this URL:

https://portal.cayzu.com/Account/SsoDomain?returnUrl=%2FSupport&domain=abc&type=samlsso


3.Once set up, simply provide your agents with your customized URL which will allow them to then bypass the pre-entry questions to then authenticate with SSO.

Note: The SSO name, will still need to be selected by your agents.  Using the permanent link would avoid this. 

Want more information on Cayzu Help Desk.  Visit https://www.cayzu.com