How to enable ticket count (s) for custom views
Updated: 12/15/2021
Article #: 281
By default all custom views created on your main ticket grid will not include a ticket count.
To enable the ticket count, each agent will need to follow these steps:
1. Log in to Cayzu Help Desk
2. Click Your Name from the top right corner and choose Settings
5. You're all set!
To enable the ticket count, each agent will need to follow these steps:
1. Log in to Cayzu Help Desk
2. Click Your Name from the top right corner and choose Settings
3. Scroll down to the bottom and check on the following option: Show ticket view counts for custom views.
5. You're all set!
Want more information about Cayzu Help Desk? Visit https://www.cayzu.com
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