Yes, Cayzu allows you to embed videos from Youtube in your FAQs. 

To Add video to your articles follow these steps:

1. Create an article

2. Click the HTML button on the editor: 

3. Put this code into the HTML editor. 

Note: The Youtube URL above needs to be replaced by the URL to your own video. The easiest way to get the correct link is to right-click on the YouTube
video and select "copy embed code".

4. Click Save and you're all set!

Want more information on Cayzu Help Desk? Visit https://www.cayzu.com