On top of allowing your customers/agents to submit tickets via your end-user portal from their computer/mobile phone or via email, we also allow you to manually create tickets as well.


To manually create a ticket, follow these steps:

1. Log in to your Cayzu help desk account.

2. Click on the + button and select New Ticket.

3. Fill in the all ticket details (Requester, Agent, Form, Brand, Type etc..).

4. Once complete, Click Save or Save & New to post the ticket.





Want more information on Cayzu Help Desk? Visit https://www.cayzu.com