How can I change or add drop down values ( statuses ) for tickets?
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Updated: 04/01/2022
Article #: 164
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All support teams will use different terminology when it comes to their ticket statuses / drop downs. Cayzu allows you the ability to add, modify, and delete ticket types, status and source. Note: To edit, Click Edit next to the desired status and follow Steps 4 and 5 above.
Want more information on Cayzu Helpdesk, visit: https://www.cayzu.com |
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