Cayzu automatically adds an agent's personal signature or automatically appends a global mailbox signature to ticket emails sent to your users/customers.

If the global mailbox signature is left blank, the agent's personal signature will be used.


To set up a global mailbox signature, follow these steps:

1. Log in to Cayzu help desk portal with an administrative account.  

2. Click on Admin (left side menu) to access the Admin section.

3. Click on Emails.

4. Click on Edit for the mailbox you want to change the signature for.

5. Fill in the signature and click save.

Note: If you leave the signature blank, the agents signature will be used instead.





To learn more about Cayzu Help Desk, visit https://www.cayzu.com