Can I copy all correspondence to an email address automatically?
Updated: 05/27/2022
Article #: 153
Yes, the Cayzu Help Desk system will allow you to CC all correspondence to an email address of your choice.
To enable CC, follow these steps:
1. Log in to your Cayzu help desk account with an administrative account.
2. Click on Admin (left side menu) to access the Admin section.
3. Click on Ticket Settings.
4. Fill in your email address under "Always CC this address when answering tickets" and Click Save.
5. Done.
Want more information on Cayzu Helpdesk, visit: https://www.cayzu.com
To enable CC, follow these steps:
1. Log in to your Cayzu help desk account with an administrative account.
2. Click on Admin (left side menu) to access the Admin section.
3. Click on Ticket Settings.
4. Fill in your email address under "Always CC this address when answering tickets" and Click Save.
5. Done.
Want more information on Cayzu Helpdesk, visit: https://www.cayzu.com
|
Rate this FAQ:
|
|||
|
