Can I set time tracking to billable by default?

Updated: 12/02/2021
Article #: 140


Yes, Cayzu allows you to set the time tracking to billable by default.

Step 1. Log in to the Cayzu helpdesk portal with an administrative account  

Step 2. Click on Admin (left side menu) to access the Admin section

Step 3. Click Ticket Settings

Step 4. Click Enable next to "Always assume billable hours"

Step 5. Click Save

Want more information on Cayzu Helpdesk, visit: https://www.cayzu.com 







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