How can I edit a folder or sub folder?

Updated: 05/27/2022
Article #: 224


Cayzu allows you to create folders and subfolders to better organize your knowledge base articles for your end-users.


To edit these folders or subfolders, follow these steps:

1. Login to your Cayzu help desk portal with an administrative account  

2. Click on Articles

3. Now from the left Folder/subfolder menu, click on either the Folder or Subfolder that you wish to edit.  An Edit/Delete function will now appear here:

 

 

4. Follow onscreen prompts to now complete the Edit or Delete action.

5. You're all set!

 

 

 

Want more information on Cayzu Help Help Desk? Visit https://www.cayzu.com







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