How can I turn the emails on or off that agents or requesters get from Cayzu?
Updated: 05/27/2022
Article #: 155
To turn on/off the emails that get sent, follow these steps:
1. Log in to your Cayzu help desk portal with an administrative account.
2. Click on Admin (left side menu) to access the Admin section.
3. Click on Emails.
Note: Emails are organized by emails received by agents or requesters.
4. Click off on/off next to the email template you would like to turn on or off.
To learn more about Cayzu Help Desk, visit https://www.cayzu.com
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